AR with Portuguese 100% remote

Customer payment tracking – monitor outstanding invoices, process incoming payments, and maintain contact with clients to ensure timely settlements.

Reporting & analysis – prepare regular overviews of account receivables status, aging reports, and trends in payment behavior.

Collections coordination – follow up on overdue accounts by email and phone, and escalate issues when necessary, collaborating with legal or external collection agencies if required.

Payment allocation – accurately post incoming payments in the financial system, ensure correct customer account reconciliation, and resolve discrepancies.

Cross-functional collaboration – work closely with Finance, Sales, and Customer Support teams to improve the collections process and reduce delays.

Client support – respond to inquiries from Portuguese-speaking clients regarding invoices, payment status, and related matters in a professional and timely manner.

Process improvement – identify opportunities to streamline AR procedures and support implementation of more efficient practices.

Professional experience – at least 2 years of relevant experience in accounts receivable, credit control, or financial operations, ideally within a global or shared service environment.

Language proficiency – fluent Portuguese (spoken and written) is a must; good command of English is also required.

Tech-savviness – solid knowledge of Excel and experience working with financial/ERP systems (e.g., SAP, Oracle, or similar).

Strong interpersonal skills – proactive communicator, able to manage difficult conversations and build trust with international clients.

Attention to detail – organized, accurate in record-keeping, and capable of meeting deadlines under pressure.

Knowledge of financial regulations – understanding of invoicing, VAT rules, and EU accounting standards is a plus.

Stable employment – full-time contract with a competitive salary and full benefits package.

International exposure – opportunity to work with clients from Portuguese-speaking regions and develop global business communication skills.

Career growth – access to training programs and the potential for internal development.

Modern workspace – centrally located office in Warsaw with flexible hybrid working options.

Supportive environment – friendly team atmosphere and strong onboarding support.