Customer Service Specialist with German (f/m/d)

Key responsibilities:

• Handling email and telephone communication with clients

• Responding to client inquiries and resolving ongoing issues

• Cooperating with other departments to ensure the highest quality of service

• Updating data in the CRM system

• Monitoring and reporting customer requests

Requirements:

• Very good command of German (minimum C1 level)

• Previous experience in customer service will be a strong asset

• Strong organizational skills and a customer-oriented approach

We offer:

• Stable employment in an international environment

• Attractive salary and bonuses

• Comprehensive benefits package (private medical care, sports card, language learning subsidies)

• Onboarding training and opportunities for professional development