Obsługa klienta
Customer Service Specialist with German/French
For our client, a large international company, we are looking for specialists with knowledge of French or German for the position of customer service specialist.
Kraków, małopolskie
Responsibilities:
– Supporting customers through various channels (inbound calls and messages)
– Analyzing and resolving customer inquiries
– Making changes to the system
– Transferring faults or calls to other
departments.
Requirements:
– Knowledge of German or French at a minimum B2 level.
– First experience in customer service.
– Knowledge of English will be an added value.
We offer:
– Relocation bonus.
– Performance bonus.
– Private medical care, Life insurance, Mutlisport.
– Cafeteria platform.